Thursday, September 26, 2013

SOS button for technical support for Kindle Fire HDX from Amazon - In.gr

«Henceforth, it will ask you your mother for technical support, but us,” promised Jeff Bezos at the launch of two new faster (quad) and lighter (up to 311gr) tablet Kindle Fire HDX . “There should no longer be afraid to use your tablet,” added the head of the largest internet stores which promotes books, magazines, movies and music through economic tablet who ‘drink »Mojito (a version of Android, especially for Kindle ).

The Kindle Fire HDX are called “panic button” or Mayday Button at the touch of which the user communicates online with a representative from the technical support of Amazon, who appears in a small video window. The technician can control remotely the Kindle Fire HDX to resolve any problems or indicate step by step the user what to do, give advice and suggestions. The ambitious goal of Amazon is no response to any SOS call within just 15 seconds, with Bezos stating that the Amazon train support staff by the thousands. The biggest challenge is expected the festive period, when the store sells the majority of traditional Kindle. “We’ll be ready,” said the confident successful businessman who managed to survive the period of so-called Internet bubble. Amazon has one of the largest customer support centers, including internet stores transmits agency Reuters.

The Kindle following the Kindle Fire HD are two, called Kindle Fire HDX. The smallest has a diagonal of 7 inches and the larger 8.9 inches. The first will be released on October 18 and most will follow on November 7, 2013 in the U.S. for $ 229 (16GB) and $ 379 respectively (also 16GB). Both are connected to the Internet only through Wi-Fi, although it will follow models able to exploit directly the mobile networks. At the same time, Amazon throws its price Fire HD at $ 139 while reducing the available capacity from 16GB to 8GB (most cost $ 199). The new Kindle Fire HD based on one of the most powerful processors for tablet, namely the quad-core Snapdragon 800 of Qualcomm.

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